Signing in

Signing in

1. Open the address of your Zeiterfassung. You land on the sign-in page automatically.

2. Fill in the three fields:

   Field	Content
   Benutzername	Your login name, not your email address.
   Password	Your password.
   Mandant	Your company’s Mandant (tenant) number — a number, e.g. 1.

3. Click Login. You can also press Enter in any of the three fields.

Once you have signed in successfully, a message „Willkommen zurück …” (welcome back) greets you and you land on the Dashboard.

Mandant is remembered

The Mandant number you last used is stored in the browser and filled in automatically the next time you open the page. As a rule you therefore only have to type it once.

Anmeldung merken

Tick Anmeldung merken (remember me) so that your session survives a browser restart. Without the tick, you are signed out when you close the browser.

Caution

Do not use Anmeldung merken on shared computers or on a Terminal in the workplace.

Passwort vergessen

The Passwort vergessen? link below the input fields starts the reset. You receive an email with a link that lets you set a new password.

The link is only valid for a limited time. If it has expired, simply request the email again.

When signing in fails

Symptom	Cause and remedy
Sign-in is rejected	Check the Mandant number first — a wrong Mandant looks like a wrong password, because your Benutzername simply does not exist there.
The page takes a very long time to load	On the first visit, the application loads a larger amount of data into the browser once. After that, the start is noticeably faster. Reloading in the middle of the loading process only makes it take longer.
Menu entries are missing after login	That is not a fault, that is your Rolle. See Roles & visibility.
You are signed out constantly	Your session has expired. Sign in again and tick Anmeldung merken.

Signing out

Your user initials at the bottom of the navigation bar give you access to Profil, Einstellungen and the sign-out.